Legal

Privacy Policy

Last updated: 27 August 2026

PaintRush (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, enquire for paint delivery, or download today’s rate list.

1. Information we collect

We may collect the following information when you use PaintRush services:

  • Name — when you submit an enquiry or download a rate list
  • Mobile number — to contact you about orders, delivery, or support
  • Email address — if you choose to provide it in the enquiry form
  • Message / enquiry details — paint brand, shade, quantity, or other notes you share
  • File attachments — if you upload a document or image with your enquiry
  • Technical data — such as browser type, device, and basic usage logs needed to operate the website

2. How we use your information

We use your information to:

  • Respond to enquiries and provide paint delivery quotes
  • Share or deliver today’s rate list after you request a download
  • Contact you by phone, WhatsApp, or email about your request
  • Improve our website, service quality, and customer support
  • Meet legal, security, and operational requirements

3. Sharing of information

We do not sell your personal information. We may share limited data only with trusted service providers who help us run the website or delivery operations, or when required by law.

4. Data storage and security

Enquiry and download records are stored securely in our systems. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Retention

We keep your information only as long as needed for business, customer support, and legal purposes. You may request deletion of your enquiry or download records by contacting us.

6. Cookies and analytics

Our website may use essential cookies or similar technologies required for basic functionality (for example, security or session handling). If you tap “Use my location”, your browser shares coordinates with PaintRush only to find the nearest service area and dealer. We do not store that pin unless you later submit an enquiry. We do not use your personal enquiry data for third-party advertising.

7. Your rights

Depending on applicable Indian law, you may request to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Ask us to delete or restrict certain data where appropriate

To make a request, contact us using the details below.

8. Children’s privacy

PaintRush services are intended for adults and business users. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the website after changes means you accept the updated policy.

10. Contact us

For privacy questions or data requests related to PaintRush paint delivery services in India:

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